Nouveau Healthcare
Care Coordinator Germantown
Part Time • Germantown
Replies within 24 hours
Benefits:
- Competitive salary
- Flexible schedule
- Opportunity for advancement
Position Title: Care Coordinator
Reports To: Administrator/Operations Director
Location: Rockville
Employment Type: Part-Time
Position Overview
The Care Coordinator is a key member of our home care team, responsible for ensuring smooth daily operations, caregiver support, and client satisfaction. This role blends scheduling, sales, and caregiver training to support agency growth and provide exceptional care. The ideal candidate is organized, compassionate, and motivated to build strong relationships with caregivers, clients, and referral partners.
Key Responsibilities:
Scheduling & Operations
Coordinate caregiver schedules to ensure client needs are met.
Respond to caregiver call-outs and reassign shifts quickly.
Maintain scheduling software and ensure accurate documentation.
Communicate with families and caregivers regarding schedule updates.
Sales & Business Development
Conduct community outreach to referral partners, hospitals, senior centers, and other organizations.
Follow up on leads and inquiries, converting them into active clients.
Attend networking events and represent the agency professionally.
Assist in meeting monthly sales and referral goals.
Caregiver Recruitment & Training
Support hiring by conducting interviews and assisting with onboarding.
Deliver caregiver orientation and ongoing training sessions.
Provide coaching and performance feedback to caregivers.
Ensure all staff comply with state regulations and agency policies.
Client & Caregiver Relations
Perform follow-up calls and check-ins to ensure client satisfaction.
Build strong relationships with caregivers to increase retention.
Address concerns from clients and caregivers promptly.
Qualifications
Previous experience in home care, healthcare, or scheduling strongly preferred.
Strong interpersonal and communication skills; able to connect with diverse groups of people.
Sales or community outreach experience a plus.
Ability to multi-task, prioritize, and work under pressure.
Comfortable with technology and scheduling software.
Training or leadership experience preferred.
Skills & Attributes
Highly organized and detail-oriented.
Problem-solver with the ability to think quickly.
Strong relationship-building skills.
Goal-driven with an interest in both operations and sales growth.
Compassionate and committed to improving client quality of life.
Compensation & Benefits
Competitive salary with performance-based bonuses.
Opportunities for professional growth within the agency.
Paid training and ongoing development.
Reports To: Administrator/Operations Director
Location: Rockville
Employment Type: Part-Time
Position Overview
The Care Coordinator is a key member of our home care team, responsible for ensuring smooth daily operations, caregiver support, and client satisfaction. This role blends scheduling, sales, and caregiver training to support agency growth and provide exceptional care. The ideal candidate is organized, compassionate, and motivated to build strong relationships with caregivers, clients, and referral partners.
Key Responsibilities:
Scheduling & Operations
Coordinate caregiver schedules to ensure client needs are met.
Respond to caregiver call-outs and reassign shifts quickly.
Maintain scheduling software and ensure accurate documentation.
Communicate with families and caregivers regarding schedule updates.
Sales & Business Development
Conduct community outreach to referral partners, hospitals, senior centers, and other organizations.
Follow up on leads and inquiries, converting them into active clients.
Attend networking events and represent the agency professionally.
Assist in meeting monthly sales and referral goals.
Caregiver Recruitment & Training
Support hiring by conducting interviews and assisting with onboarding.
Deliver caregiver orientation and ongoing training sessions.
Provide coaching and performance feedback to caregivers.
Ensure all staff comply with state regulations and agency policies.
Client & Caregiver Relations
Perform follow-up calls and check-ins to ensure client satisfaction.
Build strong relationships with caregivers to increase retention.
Address concerns from clients and caregivers promptly.
Qualifications
Previous experience in home care, healthcare, or scheduling strongly preferred.
Strong interpersonal and communication skills; able to connect with diverse groups of people.
Sales or community outreach experience a plus.
Ability to multi-task, prioritize, and work under pressure.
Comfortable with technology and scheduling software.
Training or leadership experience preferred.
Skills & Attributes
Highly organized and detail-oriented.
Problem-solver with the ability to think quickly.
Strong relationship-building skills.
Goal-driven with an interest in both operations and sales growth.
Compassionate and committed to improving client quality of life.
Compensation & Benefits
Competitive salary with performance-based bonuses.
Opportunities for professional growth within the agency.
Paid training and ongoing development.
Compensation: $20.00 per hour
Professional caregivers go by many names: homemakers, home care aides, home health aides, certified nursing assistants, personal care assistants, direct care workers. No matter the name, what they all have in common is a calling to care for people in the comfort of their own homes.
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.
(if you already have a resume on Indeed)
Or apply here.
Flexible work schedule
In 2014, there were nearly 1.8 million caregivers working in the U.S., with the potential to create 500,000 more jobs by 2024. (Source: Value of Home Care Report)
Being part of the family
Over the last five years, the home care industry has grown by more than 50%, and is projected to increase as demand grows. (Source: Value of Home Care Report)
Career advancement in a growing field
Job growth for caregivers is projected to increase by 26% through 2024, compared to just 6.5% on average for all occupations. (Source: Value of Home Care Report)
Opportunity to help seniors and people with disabilities stay at home
In a recent survey of more than 72,000 caregivers, the overall job satisfaction rating was 9.03 out of 10 – higher than previous years. (Source: Home Care Pulse)